Find orders and customers
Look up orders by status, payment or name, see one order in full, and learn who your best and returning customers are.
AI- Orders by status, paid or unpaid, a period, or a customer's name, phone or order number.
- One order in full: its status, payment, delivery, items and totals.
- Your top customers by money spent or by orders.
- New against returning customers, the repeat rate, and good customers who stopped ordering.
- Unpaid invoices, oldest first, and what each delivery company still holds.

Try asking
«Which orders are still new?»
A real answer, from a demo store
All time, 3 orders are still new, all unpaid and all in Beirut (times are Beirut time):
- #559: Zeina F., placed today at 13:23, 1 item, $21, cash on delivery
- #558: Rana K., placed today at 10:06, 1 item, $23, cash on delivery
- #557: Mona Y., placed yesterday at 19:24, 2 items, $45, paid through WhatsApp
«Which orders are not paid yet?»
A real answer, from a demo store
You have 12 unpaid orders in all (cancelled orders not counted). Here are the 10 newest:
- Delivered but still unpaid: #550 Elie C. ($28). Check whether the cash was collected.
- Out for delivery: #552 Hiba A. ($29) and #551 Hadi R. ($15)
- Being prepared: #554 Nour S. ($63) and #553 Maya H. ($23)
- Confirmed: #556 Rami D. ($15) and #555 Fatima H. ($17)
- New: #559 Zeina F. ($21) and #558 Rana K. ($23), both from today, and #557 Mona Y. ($45, paying by WhatsApp)
All of them except #557 are cash on delivery. The other 2 are older and aren't shown here.
«Who are my best customers?»
A real answer, from a demo store
Here are your top 5 customers by money spent, all time (up to today). Cancelled orders aren't counted:
Customer Orders Spent Nour S. 3 $134 Rana K. 5 $122 Maya H. 4 $115 Zeina F. 2 $98 Lara M. 3 $79 You have 31 customers in all. Rana K. has ordered the most times, and her latest order came in today. Lara M. hasn't ordered since 2026-09-23.
«How many customers came back to order again this month?»
A real answer, from a demo store
This month so far (1–19 October, Beirut time), 5 customers came back and ordered again. They had all ordered from you before October.
- Customers who ordered this month: 17 (12 new, 5 returning)
- Sales from returning customers: $248. New customers spent $351.
- 5 customers placed 2 or more orders this month. That's a repeat rate of 29.4%.
- On average, a customer orders again every 13.9 days.
«Which invoices are still unpaid?»
A real answer, from a demo store
You have no unpaid invoices. The count is 0 and the amount owed is $0, all time up to today.
No orders with an invoice were found at all, so there's also nothing paid on record and no delivery company is holding money for you.
Related
- Change an order's status by askingSay which order and the new status; the assistant prepares the change and you tap Confirm.
- Send a customer a WhatsApp updateThe assistant writes the order's status message; you open it in WhatsApp and send it yourself.
- Ask about your salesTotals, comparisons, best sellers and when and where you sell most — the same figures as your dashboard.