Change an order's status by asking

Say which order and the new status; the assistant prepares the change and you tap Confirm.

AI

  1. Ask: «Mark order 1042 as delivered» — or «my newest order».

  2. Check the card: the order number, its status now → the new one.

  3. Tap Confirm — or Discard to leave it as it is.

The order and its change, before you confirm.
The order and its change, before you confirm.

Try asking

  • «Mark my newest order as confirmed»

    A real answer, from a demo store

    I've set up order #559 (Zeina F., Beirut, $21, cash on delivery, placed today at 13:23 Beirut time) to change from New to Confirmed. It won't change until you tap Confirm on the card.

  • «Cancel my newest order»

    A real answer, from a demo store

    Your newest order is #559 from Zeina F. (Beirut). It was placed today at 13:23 Beirut time, costs $21 cash on delivery and is still new and unpaid.

    I can't prepare a cancellation for you here. To cancel it, open order #559 and tap Cancel. You'll then be asked whether to put the items back in stock.

It can move an order to New, Confirmed, Preparing, Out for delivery or Delivered.

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