A new order arrived — what to do

You get an email (and a phone notification if you turned them on); open the order, check it and confirm it in one tap.

  • An email goes to your business email (or your login email).
  • A notification reaches your phone or computer if you switched it on in Settings.
  • The bell at the top lists New orders.
  1. Open Orders — a new order has the status New.

  2. Tap it: customer, items, delivery and payment on one sheet.

  3. Something unclear? Tap Call or WhatsApp next to the phone number.

  4. Tap Confirm order at the bottom.

The black button at the bottom is the next step — on a cancelled order, Reopen order.
The black button at the bottom is the next step — on a cancelled order, Reopen order.